
What to do if your superannuation TPD claim is rejected
Receiving a letter rejecting your Total and Permanent Disability (TPD) claim from your superannuation fund or insurer is confronting.
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Receiving a letter rejecting your Total and Permanent Disability (TPD) claim from your superannuation fund or insurer is confronting.
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From 1 July 2016, Sunsuper introduced, with its insurer AIA Australia, a new insurance policy which provides a benefit called TPD Assist. This insurance policy is significantly different to the Total and Permanent Disability (“TPD”) insurance policy that Sunsuper previously provided to its members.
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Earlier today, the Australian Federal Government confirmed it would be introducing legislation into Parliament to provide for a Royal Commission into the conduct of banks.
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Insurance within Super is designed to top up their retirement income so that they (or their dependants) will not be an unnecessary burden on the age or disability pension system.
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Overall, the new draft Code is a good first step to improve superannuation in insurance, which has had its problems over the last five years. The Code, which is due to commence on 1 July 2018, will be reviewed within three years and this may include seeking ASIC-approval which would be an important step.
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A recent superannuation round-table discussed at length the role of prevention and rehabilitation in insurance. The focus was on the role insurers could play in identifying policyholders who were, for example, at risk of mental illness or suicide and put in place preventative measures.
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