Our client told us that her multiple sclerosis meant that she had to cease work as a school teacher. She lodged a trauma insurance claim and was paid an insurance benefit of $10,000 based on the category of disability the insurer determined. We worked with our client and her doctors to eventually deliver a $250,000 payout.
Read More
Unnecessary and unwarranted delays by insurers assessing claims can be frustrating for policyholders and can often lead to significant financial hardship. Understanding the rules and regulations for insurers when they are assessing a claim can be vitally important to getting a claim assessed and approved in a timely manner.
Read More
Ordinarily moneys accumulated in your super fund will not be accessible by you until retirement age. However, there are some circumstances where you can access your super fund moneys prior to retirement age; for example...
Read More
We regularly receive calls from people who are experiencing domestic violence and are seeking advice through our free enquiry process regarding their options for financial support. There are several options available to people experiencing domestic and family violence to obtain financial support.
Read More
In February 2022, Australia saw the largest superannuation fund merger in its history when Sunsuper and QSuper merged to become the Australian Retirement Trust (ART). Shortly after, in April 2022, the Australia Post Superannuation Scheme was also merged into Australian Retirement Trust. What does this mean for members?
Read More
John (a pseudonym) came to us in October 2024 after his insurer made allegations that he had fraudulently failed to disclose certain medical conditions during his application for disability insurance cover back in 2012. John was seeking a payout on multiple insurance policies, including for terminal illness, TPD, income protection and trauma insurance.
Read More