When people come to Berrill and Watson, they are rarely at their best. They are dealing with serious illness or injury, financial uncertainty, and the daunting prospect of navigating a TPD or superannuation insurance claim, often for the first time, often alone.
This blog introduces the paralegals who work alongside our clients every step of the way, and shares what our clients have said about the difference that support makes.
More than a support role
At Berrill and Watson, our paralegals are not in the background. They are at the centre of every claim, working directly with clients from the earliest stages through to resolution, managing evidence, coordinating medical documentation, handling superannuation withdrawal processes, and keeping clients informed every step of the way.
They work together with our specialist lawyers, combining deep practical knowledge of TPD and insurance law with a level of personal commitment that our clients consistently describe as life changing.
And you don't need to just take our word for it. Here is what some of our clients have said recently.
Simone: support through a difficult time
Holly came to us during one of the most difficult periods of her life. Her paralegal, Simone, stayed with her through every moment of it.
"Simone is brilliant. She went above and beyond to get me through a very tough time. She constantly updated me, supported me and kept me going when I wanted to give up. Thanks to her hard work, my life has changed for the better and my children and their future children will have a safe and secure future. I am forever grateful."
Scarlett: precision through a medically complex case
Scarlett guided one client through a medically complex and emotionally exhausting case, ensuring every document and piece of medical evidence was handled with precision, and never letting the complexity become a barrier.
"My case was stressful and medically complex, but Scarlett guided me through every step with patience and clarity. She always kept me informed, explained everything in detail, and made sure all documents and medical evidence were handled properly… Thanks to Scarlett's hard work and dedication, my TPD claim was successfully approved."
Alexandra: trust, value, and feeling looked after
Alexandra delivered on trust, value, and feeling genuinely looked after.
"I received the best outcome and they were the best priced. Absolute legendary service and I can't thank Alexandra enough."
Matt: patience across a long and complex matter
Matt worked with one client across many years, a long and complex matter made manageable by patience, clear communication, and an unwavering commitment to understanding.
"Matt and the team were simply marvellous and spent many years helping me. They went above and beyond and helped me understand everything even with my disability, and we got a remarkable outcome."
John Berrill and Josh: what partnership looks like
John Berrill and Josh show what is possible when a principal lawyer and senior paralegal work as one. This client's review captures that partnership perfectly.
"John Berrill, Josh and the whole team at Berrill & Watson have been incredibly thorough in their work with great timely communication and a fantastic insurance outcome. Their level of expertise and advice in the field of superannuation insurance is unmatched. I am so grateful to have had them handle my matter. Their fees are also very reasonable. I highly recommend Berrill & Watson for anyone needing legal assistance to claim superannuation insurance."
Further reading
Skilled, experienced, and deeply committed
What connects Simone, Scarlett, Alexandra, Matt, and Josh and the rest of our paralegal team is not just technical ability, though that is considerable. It is the understanding that behind every file is a person whose life has been disrupted, and who deserves more than a process. They deserve an advocate.
Our paralegals bring specialist knowledge of TPD claims, superannuation law, insurance disputes, and medical evidence, knowledge built through years of working exclusively in this area alongside some of Australia's leading lawyers in the field.
If you or someone you know is facing a TPD or superannuation insurance claim, we would love to help. You will be in skilled, caring, and experienced hands from your very first conversation.
Contacting Berrill & Watson
📞 Melbourne: 03 9448 8048
📞 Brisbane: 07 3013 4300
📞 Anywhere else in Australia: 03 9448 8048
How we charge
We are Australia's best-value superannuation/insurance law firm. Other law firms charge nearly double (& sometimes more than double) what we charge. So, if you get a quote from them, or have a cost agreement, ask us what we will charge you.